Terms and Conditions

The boring but necessary bits

Ok, we know people don’t like to go through the ‘boring bits’ but we have to have some.  Please read these Terms of Rental carefully, confirmation of your reservation is deemed acceptance of the following terms.

Booking and Payments

  • Confirmation of your booking will be sent to you by email within 24 hours.
  • A non-refundable deposit of 40% is due at time of booking with the balance due 6 weeks prior to arrival.
  • For holidays booked 6 weeks prior to the start of the holiday the full payment is due.

How To Pay

Bank transfer

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Deposits, balances and security payments can only be paid in euros.  No other currency is acceptable.

Kev comment: If you still have a UK bank account which could be used it’s well worth accepting UKP and transferring to Euros now and then using Transferwise or Currencyfair. You’ll save your guests money and they will appreciate the convenience.

Cancellation And Curtailment

By YOU

  • In your interest we strongly recommend our guests take out holiday insurance.
  • The deposit is non-refundable in the case of cancellation or curtailment by you.  Should we able to re-let your booking we may be able to return your deposit subject to administration costs.
Cancellation notice received by usCharge
More than 60 daysFull Deposit
30 to 60 days50% of rental cost
10 to 30 days75% of rental cost
Up to 10 days before arrivalTotal rental cost

If the final payment is not received at least 60 days prior to your arrival, your reservation will need to be cancelled so that we can attempt to re-rent the property and, hopefully, refund our deposit as described above.

Cancellation must be confirmed to us in writing, email is acceptable and we will issue an email confirming receipt.

Please note, once you have started your holiday at the accommodation of La Metairie Gite, no refunds are due for any short stay within the booked period.

By US

In the event (unlikely) that we must cancel your holiday at La Métairie Gite we will refund your deposit and other payments you have made to us.  We are not liable for any other costs you may have incurred or to any other third parties.  We would, naturally, endeavour to help you find alternate accommodation.

Arrivals and Departures

  • Métairie Gite will be available to you from 4.00pm (16.00) on your arrival day.
  • Guests are required to depart no later than 10.00am on their departure day.

Security Deposit

  • A security deposit of €250 is payable 2 weeks prior to arrival.  It will be refunded within four working days after receipt of house keys.
  • Assist us in refunding your security deposit in full by ensuring that the premises are in good order when you depart.

Smoking & Fire Risk

  • La Métairie Gite is non smoking accommodation, this also includes e-cigarettes.  Guests smoking inside the accommodation will be asked to vacate La Metairie Gite immediately with no refund due.
  • Costs associated with cigarette smoke/ash damage and/or lingering smoking smells will be deducted from the security deposit.
  • Ashtrays are provided outside; there is no smoking around the swimming pool area.
  • To minimise fire risk guests must manage the use of the BBQ and ensure that it is extinguished once they have finished using it.  France has strict fire regulations and open fires, other than charcoal BBQ’s are forbidden.

Pets

Sorry, no animals are allowed – this is not because we don’t like them but due to our ‘neurotic’ cat who is very territorial!  She thinks dogs are something to hiss at.

Over 16’s

In addition to the staircase up to the first floor there are a few steps from the hall to the kitchen and lounge area.  The surrounding pathway outside is not child friendly – therefore the accommodation is not suitable for those under 16 years old.  The lead person booking La Métairie Gite must be over 21 and will be party to the check-in.

Cleaning

Sorry, washing up is not included – a dishwasher is provided which is suitable for most items.  However, we provide regular cleaning  of the gite.  Guests are required to leave the gite in the same condition they found it.  Any additional cleaning costs will be charged to the security deposit.

The Pool

  • The pool has one depth and no deep end – absolutely no jumping or diving is permitted.  There is an electric cover on the pool that meets stringent French pool security rules – guests must close the cover when not in use (simple key lock to activate).
  • The pool shower should be used prior to using the pool.
  • Any damage incurred to the pool (and its associated equipment) as a result of abuse, either willfully, negligently or otherwise by the clients will incur the full costs of repair.
  • We provide acrylic/plastic glasses for use around the pool to minimise the risk of broken glass.  Should any broken glass enter the pool we will have to drain, re-fill and reset the water quality levels in the pool;  this will result in a deduction from the security deposit for the associated costs.
  • Please note, guests use the pool at their own liability.

Parking

Free parking is provided for La Métairie Gite clients within our gated premises.  The owners of La Métairie Gite do not accept any responsibility for any loss or damage to any motor vehicle or its contents.

Third Party Liability

  • We accept no liability for the services of third parties.  Should there be a disruption to services we will endeavour to reconnect the service.
  • Typical to many areas in the South of France there can be lightening storms from time to time.  Orange, our internet supplier, normally provides notification when to disconnect TV and internet equipment to minimise damage; we can help guests if they are unsure what items need to be unplugged.
  • Guests are provided free use of WIFI but a condition of use is that you do not use it for downloading or streaming due to strict regulations in France.  The WIFI connection is for a rural property and the connection can be slow at times of high traffic however it is normally sufficient for email and general surfing.

General Liability

  • We accept no liability for loss of valuables or personal belongings or for injuries sustained at La Métairie Gite premises and swimming pool.
  • We accept no liability for any loss, damage or injury that is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of the owner of La Métairie Gite.
  • Under no circumstance shall the owner’s liability of La Métairie Gite exceed the amount paid for rental period.

General

  • Only named guests, as per the booking form, can stay at La Métairie Gite.  The property is used for residential purposes only and cannot under any circumstances be sub-let.
  • The maximum number of guests who may stay at La Métairie Gite is four people.
  • The Lead Person, as per the booking form, takes full responsibility for all occupants as stated on the booking form.
  • The minimum period of reservation is seven nights.
  • Guests are required to notify us immediately of any breakages, damages and/or spillage/staining.
  • Guests are responsible for ensuring the security of La Métairie Gite – this means locking doors, windows and gates when absent from the property.
  • Our contract with you and agreement of our Terms and Conditions of your booking are entirely subject to French law.
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